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Customer Service Apprenticeship

This Apprenticeship teaches you the skills to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors, from government to telecommunications.

As a customer service apprentice, youll probably work at the front end of an employers business activities and regularly assist customers. Duties will vary between sectors, but in most cases youll be making sure that customers are dealt with in a positive, reliable and pleasant way; whether thats by offering advice, answering questions or handling complaints.



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